Privacy Policy

We at The Indus Valley Inc value your concerns about online privacy & security while browsing and shopping at our website. We make every effort to guarantee that the information you provide will not be misused. Please read the following to learn more about our Privacy Policy.

This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using our Website. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage, even if you have accessed the websites or services of those companies through or Website.

What personal information does The Indus Valley collect?

In the website of The Indus Valley, you can engage in many activities without providing any personal information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. However, when you register to order products as a The Indus Valley customer, in order to provide the services to you, we may collect your contact information such as your name, phone numbers, address and email address as well as profile information, details about your purchases and details about your interactions with us.

How Your Personal Information Is Used:

The Indus Valley collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy.

The Indus Valley may use this information to:

1. Process your financial transactions and to service your order.
2. Respond to your service requests, queries and concerns.
3. Send you information about product or service.
4. Administer your account.
5. Keep you informed about special offers, promotions, important events and new launches.
6. Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
7. Improve your experience of interaction with The Indus Valley, including targeting our services and offerings to you.

In certain situations, The Indus Valley may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served on The Indus Valley), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

Updating Your Personal Information:

You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, "My Account", where you can view and make changes to most of your Personal Information immediately. For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable time.

Please note that we do not store your credit/debit card information in your profile.

Information Sharing With Service Providers:

The Indus Valley uses one or more outside payment processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose. We also share Personal Information with individual companies that perform services on our behalf. We only share Personal Information, which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for The Indus Valley. We do not sell or otherwise provide Personal Information to other companies for the marketing of their products or services.

Protection of your Personal Information:

The Personal Information that you provide in connection with the use of the Site is protected in several ways. It resides on secure servers that only selected The Indus Valley personnel to have access to via password. Your Personal Information is encrypted whenever it is transmitted to The Indus Valley. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology. We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information; we cannot guarantee its absolute security.

Contact information:

If you have any queries or concerns about your personal information, or would like to make a complaint, please contact.

Email:
help@theindusvalley.in

Contact no: 9884188444